Provide the face of the Bank to the highest net worth customers of the Bank.

Detailed Responsibilities:

¨       Generate new business to achieve defined sales targets

¨       Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues.

¨       Provide professional customer service to achieve a high percentage of customer satisfaction and retention.

¨       Ensure ongoing self-development.

¨       Manage the portfolio to de-risk against attrition and achieve stability of book.

¨       Manage the key performance indicators at the highest level.

¨       Have complete knowledge of the customer base in terms of the profile, demographics & psycho         graphics and assets in the Bank and in other places.

Sales

¨       Achieve the Targets set in terms of product mix.

¨       Greater focus on acquisition of Resident customers.

¨       Aggressive cross-selling and up selling of Wealth and Asset products as well as Trade Forex.

¨       Achieve “best in class” productivity in order to maximise the efficacy of the sales process.

¨       Achieve the budgeted cross sell targets.

¨       Aggressive Sales call plans to acquire large prospective customers through referrals.

¨       Ensure coverage of customer base in accordance with the Group approved Relationship Matrix.

Integration Management

¨       Manage the customer transition with utmost sensitivity.

¨       Awareness of all the policies and procedures issued in relation to money laundering prevention.

¨       Ensure compliance with these policies and procedures on an ongoing basis.

¨       Any suspicious transaction must immediately be reported to the supervising officer.