Training Objective– The Business English module of TEFL based curriculum will help the trainees acquire awareness on the importance of language in order to communicate effectively. They will enhance their fluency in written and spoken language by practicing the 4 skills of the English language.
Learning Objectives–
- To understand the basics of communication
- To understand the word classes and the sentence elements
- To practice the receptive skills of listening and reading before producing the language either by writing or speaking
- To understand the role of context in interpreting and constructing messages.
Methodology: The trainer will also use the internationally acclaimed TEFL methodology to impart English language skills. Teaching English as a Foreign language is an extensively researched methodology to teach the language. Multi nationals like Microsoft, IBM, Accenture, Dell….and language schools in foreign countries seek the certification in TESOL for their language trainers. It’s a breakaway from the conventional methods of translation and grammar to the Communicative Language Teaching (CLT).
The Grammar is taught inductively using the receptive skills i.e. listening & Reading and then producing the language through the written and spoken endeavors. While practicing the 4 skills the focus will be using the correct language.
Module Outline: A 2 day Communication workshop is preferable to impart an understanding of how language can be a barrier in effective communication and at the same time also learn the important aspects of applied communication.
- Raising Awareness
- How internal communication affects the external communication
- Understanding Communication Dynamics, and being More In Charge
- Building rapport( The process)
- The # V’s Of communication( Voice, words and Non Verbal communication)
- Communication breakdown scenarios
- Conversation tips(slang, greeting, small talk, protocol, do’s and don’ts)
- Barriers and bridges to communication
- Interpersonal Communication ( win-win, win–lose, lose–Win, Lose-Lose)
- Effective Emails
- Effective presentations
- The Audience Factor
- Plan, Preparation and Performance
- Tasteful presentations
- The art of beginning and closing
Grammar input- as a weekly one-time intervention
- A brief input on correct usage of Nouns, pronouns, adjectives, adverbs, determiners, quantifiers (Word classes)
- A brief input on the correct usage of SubjectVerbObjectComplementAdverbial to form a correct sentence (Sentence elements)
Note: The first few sessions will be based on formal grammar inputs on the topics mentioned. The study of grammar will be based on interactive activities followed by a discussion.
The sentence elements will have lot of story writing, picture description, reporting activities involved.
This will improve the grammatical concepts of the trainees by involving them mentally & physically in the learning process.
- Lesson plans {receptive skills (Listening & Reading) leading to Speaking exercises}
A typical TESOL, TEFL or ESOL lesson plan begins with a warmer where the first effort of the teacher is to lower down the affective filters of the trainees.
A context is set before the topic is announced which is the first step to the task of the day. When the trainees elicit the context themselves they are more responsive
After this a listening/ reading exercise pertaining to the topic of the day is taken up and questions are based on them. These question are based from a specific point of enabling the students and not intimidating them. Henceforth the activity is preceded by a non-linguistic activity, followed by the task based on the listening or reading passage.
This is L/R activity is then followed by a writing or a spoken exercise.
At the same time the language focus is also taken up soon after.
We can cover topics like:
- Basic telephone greeting
- Writing effective Emails
- Introductions at the workplace
- Writing leave applications
- Basic courtesies at the workplace
- Boss/employee discussion over the leave policy of the company
- Conversation of two colleagues over a cup of coffee
- Addressing the female staff at the workplace
- Placing orders over the phone
- Helping customers over the phone
- Handling customer complaints
- Discussing matters of choice
- Comparing and contrasting of various aspects
- Speaking to the Personal assistants of the senior officers
- Introductions over the phone
- Writing letters, notes & descriptions
- Making correct presentations
While the students are practicing all the 4 skills of L/R/W/S, they are simultaneously learning the correct language. At the end of every lesson plan the trainees will practice the grammatical aspect of the lesson plan.
Voice & Accent Neutralization
Our speech helps us relate ………..
ASAP TM
“Adroit’s Speech Training and Accent Improvement Program” provides intensive, comprehensive and personalized Voice, speech & Accent improvement program that eliminates barriers caused by foreign or regional accents, poor diction or voice quality.
ASAP program will:
- enhance interaction between employees, clients and friends
- eliminate misunderstandings with vendors, customers and colleagues
- improve clarity on the telephone
- achieve more effective presentations
- increase productivity & efficiency; less time is wasted in repeating or explaining
- heighten self-confidence in all communication situations
Program Outline:
| SR.NO. | SUBJECT | MODULE |
| 1. | Pre Assessments | Voice recording of a set of sentences and paragraph |
| 2 | MTI (mother tongue influence) | Inputs and practice exercises on reduction of MTI |
| 3 | Key to pronouncing the consonants of English | International Phonetic Alphabet (IPA) with practice of consonant sounds in words, sentences and passages. |
| 4 | Key to pronouncing the vowels of English | IPA with practice of vowel sounds in words, sentences and passages. |
| 5 | Final consonant sounds and their clarity | Practice exercises |
| 6 | Pauses | Inputs on why and where to pause in a sentence with practice exercises |
| 7 | Pronouncing past tense verbs | Rules and practice exercises |
| 8 | Pronouncing plurals, third-person verbs, possessives and contractions | Rules and practice exercises |
| 9 | Mid- Assessment | Voice recording and feedback |
| 10 | Stress in a Word | Different syllable stress with practice words and exercises |
| 11 | Stress in a Sentence | Identification of words to be stressed to convey the desired meaning with practice exercises |
| 12 | Stress in noun/verb pairs | Exercises |
| 13 | Intonation | Pitch variation for different types of sentences with practice exercises |
| 14 | Voice Modulation | Inputs & practice |
| 15 | Post- assessment | Voice recording & evaluation report |
| Phone Etiquette – Protocol & Commonly used American words & phrases |
The program will help you learn how to correct these spoken communication errors:
- imprecise articulation
- rapid or slow speech
- improper syllable stress
- incorrect pronunciation of multi syllable words
- dropped word endings
- weak or monotonous voice
- difficult vowel sounds
The training course includes a thorough manual, plus regular voice recording sessions that serves as an invaluable tool to acquire depth, clarity and spoken precision.
- It’s not really a course – it’s a workshop
- It’s highly interactive